Sales

There are many types of salespeople and manufacturer’s representatives out there selling many types of products. Why does the word “salesperson” make people cringe at the thought of being confronted by them on the phone or in person?  Because so many are rude, arrogant, pushy, in-your-face and offensive. There is nothing worse than saying NO to one of these individuals, and they keep pushing and even talking over you! Potential customers aren’t rejecting the product as much as they are rejecting the aggressive salesperson. Having been in and out of…

In a legendary scene from the 1992 film Glengarry Glen Ross, Alec Baldwin’s character delivers a browbeating sales sermon to a downtrodden group of real estate hucksters. When one of the salesmen, played brilliantly by Jack Lemon, gets up and pours himself a cup of coffee, Baldwin famously exclaims, “Put that coffee down! Coffee’s for closers.” The film captures the struggle to survive in the Darwinian business of real estate sales, depicting the desperate (and deceitful) measures taken by salespeople to close a deal. Al Pacino plays smooth-talking…